Privacy Policy
We respect your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. Please read this Privacy Policy carefully.
This Privacy Policy (“Privacy Policy/Policy”) discloses the privacy practices for Sysknow Online Classrooms Private Limited (“Sysknow”, “We/we” or “Us/us”) with regard to Your (“You/you” or “Your/your”) use of the online platform www.sysknow.in (“Website”). This Privacy Policy along with Terms of Use describes our practices regarding, including your choices in relation to how we collect, store, use, share and secure your personal information across our Website. It also describes your choices regarding use, access and correction of your personal information and your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access this Website.
We’ll review this Privacy Policy from time to time to make sure it is up-to-date. If you are just a visitor, then please note that this Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically. If you are our registered user, we will notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our services.
Identification of Information
We receive both information that is directly provided to us, such as personal information and information that you provide when you visit the Website and information that is passively or automatically collected from you, such as information collected from the browser or device you used to access Our Website or Services. In this Privacy Policy, we refer to all this as the ‘User Information’ To elaborate further.
Information you provide to us.
There are portions of this Website / Application where We may need to collect personal information from You for a specific purpose. When you visit our Website, as part of a purchase of one of our courses or registering on our Website, we may collect a variety of information that
you will voluntarily provide to us via one of our contact forms, via a chat or phone session (Personal Identifying Information), such as:
a) Contact Information, such as name, email address, display picture, mailing
address, phone number, WhatsApp Contact No.etc.
b) Reviews or ratings, syllabus and course preferences, account settings, (including
preferences set in the " Account " section of our Website); and
c) Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions.
• Information Collected automatically
In general, you can visit this Website without informing us without revealing your identity or information about yourself. We, and our third-party service providers or other partners (collectively ‘Partners’) may use automated means to collect various types of Information about you, your computer or other device that you used to access our Website. A representative, non- exhaustive list of the types of such automatically collected information may include: Internet protocol (IP) address and type of browser You are using (e.g., Chrome, Safari, MS Edge Firefox, Internet Explorer), the type of operating system you are using, (e.g., Microsoft Windows or Mac OS), mobile network, device identifiers, device settings, browser settings, the web pages of the Website you have visited, Website visited before and after you visited our Website, the type of handheld or mobile device used to view the Website (e.g., iOS, Android), location information, and the content and advertisements you have accessed, seen, forwarded and/or clicked on. Please see our cookie policy, for more information about how the foregoing Information may be collected and used.
Cookie Policy
Our Site may use "cookies" to enhance User experience. You should be aware that information and data may be automatically collected through the Use of Cookies or web beacons or similar tracking technologies. "Cookies" are text files placed in your computer browser that store basic information that a Website can use to recognize repeat site visits and as an example, recall Your name if this has been previously supplied. We may use this to understand Your service and internet usage, observe behavior and compile aggregate data in order to improve or customize our products, services offerings or the Website, target the advertising and assess general effectiveness of such advertising. Cookies do not attach to Your system and damage Your files. If you do not want information collected through the Use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. However, the performance of some parts of the website may get impacted, if you chose to do so.
Sysknow.in may collect and use Users personal information for the following purposes:
- To conduct research and analytics by service providers or Partners that we have engaged to perform business-related functions on our behalf.
- Information you provide helps us respond to your customer service requests and support needs more efficiently in order to improve customer service.
- To provide customer, technical or operational support.
- To fulfil any contractual agreements between you and us
- To tailor our advertising on social media to your use of the Website
- To allow you to use the full range of features on or via our Website
- To send you course-specific email notifications and updates about Online Courses and Content you are enrolled on
- We may use feedback you provide to improve our products and services to improve our website.
- To run a promotion, contest, survey or other site feature to send Users information they agreed to receive about topics we think will be of interest to them.
- We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To contact you occasionally in order to invite you to share your opinions and experiences of Sysknow.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers on the relevant Online Course and Content.
Security
We shall try to take all precautions to protect the personal information both online and offline. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. We are not storing any user data including passwords on this website.
We do not sell, transfer or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view the protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets. We store and process your personal information on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way, please do not use this Website.
Third Party and other Link
Our Website may contain links to or integrations with other services such as Facebook, Twitter, LinkedIn, Instagram, and other social media services and platforms whose information practices may be different than ours. Visitors should consult these other services' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. You accessing such linked Websites shall be at your own risk. These websites are not subject to this Privacy Policy. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Policy on Abuse
sysknow.in is committed to ensure and enforce a safe and friendly online community for all sysknow.in members & Visitors’ would like all our members and visitors to cooperate in complying with these rules:
• Do not use the website to harass, threaten or verbally abuse or intimidate anyone, or behave in any manner that would cause annoyance or distress to other members.
• Do not post any material that is obscene, defamatory, threatening, harassing, abusive, hateful or embarrassing towards other members.
• Do not divulge the details of your identity or personal information in your posts. Anything posted online is accessible to the entire internet community and sysknow.in is not liable in cases where such information is misused.
• Please be aware of the general threats of online information sharing like identity theft, phishing and other fraudulent activities.
Acceptance of the Policy:
By visiting our website, signing up or logging into the website, uploading information on our website; you acknowledge and unconditionally accept the policy. If you do not agree with this Policy, do not use our website and services or provide here any of your personal data.
Governing Law and Jurisdiction:
Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of courts in Ernakulam, Kerala State, India and shall be governed by the laws of India.
Compliance with Laws
It is possible that we may have to disclose personal information in response to legal process or ongoing judicial proceeding for example, in response to a court order or a subpoena or similar legal process.
Modification & Updates
We may at any time modify the Terms of Use of our Website without any prior notification to you. Should you wish to terminate your account due to a modification to the Terms or the Privacy Policy, you may do so email us at info@sysknow.in. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms of this Website.
• If you have any questions, comments or complaints about this Privacy Policy, please contact us using the details below:
Email: sysknowonline@gmail.com or info@sysknow.in